Help

I can't get into the chat room, every time I click onto the site it comes up with the low res version not the normal one ffs,
Just had comp all made better coz its been ill so do i need to down load something please need help badly

i am having trouble playin 8 ball champion i click to start but cue wont move can u sort it out please i so love this game

thanks hun but all the other games work fine it just 8 ball champion i am having problems with